{"id":788926,"date":"2022-05-25T08:03:10","date_gmt":"2022-05-25T06:03:10","guid":{"rendered":"https:\/\/bebeez.it\/non-categorizzato\/pc-insurer-digital-investments-not-enough-to-offset-rising-rates-j-d-power-finds\/"},"modified":"2023-07-10T18:01:14","modified_gmt":"2023-07-10T16:01:14","slug":"pc-insurer-digital-investments-not-enough-to-offset-rising-rates-j-d-power-finds","status":"publish","type":"post","link":"https:\/\/bebeez.it\/en\/real-estate-in-asia-pacific\/pc-insurer-digital-investments-not-enough-to-offset-rising-rates-j-d-power-finds\/","title":{"rendered":"P&amp;C Insurer Digital Investments Not Enough to Offset Rising Rates, J.D. Power Finds"},"content":{"rendered":"Safeco Ranks Highest in Service Satisfaction, COUNTRY Financial Ranks Highest in Shopping Satisfaction\n\n\nTROY, Mich.--(BUSINESS WIRE)--The streamlined user experience, seamless customer support and improved navigation that was supposed to define the digital transformation of the property and casualty (P&amp;C) insurance industry\u2014and improve customer satisfaction\u2014has been overpowered by rising rates. According to the J.D. Power 2022 U.S. Insurance Digital Experience Study,SM released today, overall customer satisfaction with insurers\u2019 digital offerings declines this year, despite significant investments in customer-facing websites and mobile apps.\n\n\n\u201cAlthough insurers keep upping the ante on technology, improvements are being offset <div class=\"leaky_paywall_message_wrap\"><div id=\"leaky_paywall_message\"><a href=\"https:\/\/bebeez.it\/abbonati\/\">Abbonati<\/a> o <a href=\"https:\/\/bebeez.it\/mio-account\/\">Accedi<\/a> per leggere il resto di questo contenuto.<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Safeco Ranks Highest in Service Satisfaction, COUNTRY Financial Ranks Highest in Shopping Satisfaction TROY, Mich.&#8211;(BUSINESS WIRE)&#8211;The streamlined user experience, seamless customer support and improved navigation that was supposed to define the digital transformation of the property and casualty (P&amp;C) insurance industry\u2014and improve customer satisfaction\u2014has been overpowered by rising rates. According to the J.D. Power 2022 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[49630],"tags":[],"settori":[],"slider_categorie_and_home_page":[],"class_list":["post-788926","post","type-post","status-publish","format-standard","hentry","category-real-estate-in-asia-pacific"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>P&amp;C Insurer Digital Investments Not Enough to Offset Rising Rates, J.D. 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